When creating sweepstakes or monitoring on Instagram, you need to associate a Facebook profile. During the process, you will be prompted to link a Facebook profile to your Cool Tabs account.
Access to an Instagram account is done through the Facebook Business Manager account. In order to collect all the sweepstakes post information, business profiles must connect to the Facebook API for Instagram. It will be necessary to accept all the permissions so that we can import all the comments and thus be able to carry out the sweepstakes or monitoring.
If you have any problems linking a profile, you can follow the tutorial: How to link a Facebook or Instagram profile to create sweepstakes or monitoring.