How to customize the domain from which emails are sent in a campaign

The email automation tool allows you to change the source email of the emails (sender's email address), which are sent to the participants of a campaign.

In order to change the original sender from where every email is sent, you can choose from:

1. Change only the sender text and keep the 'from' email (@your-promos.com).

It will be delivered as "Your own text <promotions@your-promos.com>".

The user will see only the "Your own text" in their inbox.

2. Also change the email address where the email is sent.

It will be delivered as "Your own text<xxxx@your-domain.com>"

In order to configure the second option, some additional configuration is needed in your domain DNS.

For example, if you want to use the domain acme.com, you need to configure:

   email.acme.com CNAME xxxxxxx
   s1._domainkey.acme.com CNAME xxxxxxx
   s2._domainkey.acme.com CNAME xxxxxxx

If you want to use your own domain, contact us at help@cool-tabs.com to get a price quote. When we know the domain and perform the integration, we will provide you with the exact values, so that they replace the "xxxxxxx".

3. Change the reply-to email address.

In addition, you can include a different reply email. When users reply to this email, their replies will be sent to that address.

Thus, you can send the mail from, "Text you include <noreply@your-promos.com>", but when you click on reply, the email will be received at "myemail@mycompany.com".

This last option can be personalized without the need for any DNS integration.

If you have any questions, please contact us at help@cool-tabs.com.