To run a sweepstake on Facebook or Instagram with the Facebook Sweepstakes and Instagram Sweepstakes apps, you need to link your profile and accept permissions. Without them, social networks will not allow us to access the sweepstakes posts and collect users' participation so that you can select a winner.
Access to the data of an Instagram account is done through Facebook. So, for both Instagram and Facebook sweepstakes, you must associate a Facebook account. When using the sweepstakes apps, we will always ask you to associate a Facebook profile.
If you don't accept permissions or link the profile correctly, the profile where you want to run the sweepstakes doesn't appear. What should you do if you can't find your Facebook or Instagram profile to create a sweepstake with Cool Tabs? We explain it below.
2. Step by step.
1) Go to your Cool Tabs profile: https://www.cool-tabs.com/my/plan
2) Click on 'Your user' > Profiles >'Edit'.
3) If you have previously linked a profile, you will see all the social profiles linked to your user. Click on 'Update permissions'.
If you do not have any associated profiles yet, click on 'Add profile' and then on the 'Facebook' option.
By clicking on 'Update permissions', you will be redirected to Facebook and a dialogue box will open to accept permissions.
4) Click on 'Edit access', because if you click on 'Continue as XXXX' you will not be able to configure the profiles.
5) Select the permissions you are going to give to the platform and click on 'Continue'.
Cool Tabs may not work properly if you uncheck these options. So, we recommend you check all of them.
Click on 'Deselect all' and then on 'Select all' to re-check all the options and prevent any of them from being unchecked. You can always access them again to edit them.
6) Close the dialog box and click on the 'Continue as XXX' button.
The profile will be correctly associated, and you will be able to use the sweepstakes apps to run your sweepstakes on Instagram or Facebook.
Link Instagram accounts.
When linking Instagram accounts, it is important that you also choose the fanpages associated with those profiles. If you do not mark the fanpage associated with the Instagram profile, the sweepstakes cannot be carried out. For this reason, we insist once again that, when in doubt, you check all the permissions, to make sure that all the Instagram profiles you want to link and the fanpages associated with them are included.
3. Other specifications.
If you have any doubts, you can contact us at email@example.com.
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