Sometimes when you create a comment sweepstake on Instagram, when you select the winner, you may not get the comments username field.
The reason is that the profile of the user who will perform the sweepstakes does not have all the necessary permissions on the Facebook page.
To fix the problem and be able to run the sweepstakes, follow the steps below:
1) Get the permissions for that fan page.
2) Ensure your Facebook profile has “MODERATE” permissions on the fan page. This is the “Community activity. Review and respond to comments, remove unwanted content, and report activity” of the fan page settings page.
If you still have problems with the sweepstakes after performing the above steps, contact us at help@cool-tabs.com.
Comments
0 comments
Please sign in to leave a comment.