When creating a sweepstake or a monitoring on Instagram, you need to link a Facebook profile. During the process, you'll see a screen asking you to link a Facebook profile to your Cool Tabs account.
This link is necessary because access to an Instagram account is done through Facebook Business Manager. For Cool Tabs to collect all the information about the sweepstake or monitoring, the business profile must be connected to the Facebook API for Instagram. It's important to accept all the permissions, otherwise we won't be able to import the comments needed to run the action.
During the process, Cool Tabs will ask you to connect with Facebook and, afterwards, to authorize the management of the pages or profiles you administer. This allows the tool to collect all the entries (comments or posts related to the sweepstake) so it can run smoothly.
If you have any problems linking your profile, check out the tutorial: How to link a Facebook or Instagram profile to create sweepstakes or monitoring.
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