General Information

FAQ

• How can I request a refund?
• 7-day Free Trial: Try Cool Tabs for free
• What is Cool Tabs?
• How do I start using Cool Tabs?
• How to create a Cool Tabs account
• What applications and tools are included in the Cool Tabs plans?

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Your Account

• How to join the Cool Tabs Affiliate Program
• How to change the dashboard language
• How to change the password to access your Cool Tabs account
• How can I delete my Cool Tabs account?

Plans

• How do I cancel my plan?
• How do I sign up for a Cool Tabs plan?
• Are there customized plans in Cool Tabs?
• Do Cool Tabs monthly plans have permanence?
• Can I sign up for a Cool Tabs plan annually?
• What if I forgot to cancel my plan?

Billing & Payments

• How can I edit my billing information?
• How can I get an invoice for payments made on Cool Tabs?
• What payment methods are available for Cool Tabs?

Users Management & Roles

• Users management: how to invite other users to your Cool Tabs account
• How to invite other users to view or edit a campaign or sweepstakes

Guides

• Instagram Guide

Updates & News

• November 2025 – New feature: Initial Countdown Time in Gamification
• November 2025 – New Feature: Select Days of the Week for Duplicated Instant Wins
• November 2025 – New Feature: Random Assignment of Thank You Pages
• November 2025 – New option: Hide the Previous/Next buttons in a Quiz
• September 2025 – Update: Barcode/QR Code Scanner via Camera
• September 2025 – New Feature: Option for multiple uses of the same coupon

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