Why the text entered in the text editor (WYSIWYG) is not displayed correctly

1. Introduction.

2. Step by step.

2.1. Plain text (recommended).

2.2. Text with inherited formatting.

3. Other specifications.

4. Related content.

1. Introduction.

When setting up your campaign, you will use a text editor in several places: for the campaign description, page headers, creatives, and the legal terms text.

If you copy text directly from Word, Google Docs, or similar programs, the result may look different, as the platform does not support all external fonts. To avoid this, you have two options:

2. Step by step.

2.1. Plain text (recommended).

The recommended option is to paste text as plain text. This gives you full control over the result and prevents unwanted styles from being inherited.

To do this, use the corresponding button in the editor or the keyboard shortcut Ctrl + Shift + V. Once the text is pasted, you can apply any styles you want directly from the editor tools.

Another option is to paste the text into a notepad first and then copy it from there into the editor. This removes any formatting linked to the original file.

2.2. Text with inherited formatting.

If you want to keep the original formatting (for example, for legal terms), you can paste the text directly using Ctrl + V or the dedicated button in the editor.

Keep in mind that the result may vary depending on the source. Incompatible fonts will be overridden by the platform, and extra spaces between paragraphs may appear that you will need to remove manually.

3. Other specifications.

If you have any questions, contact us at help@cool-tabs.com.

4. Related content.

Why strange characters appear in the participants report.