In campaigns or contests where the participant must log in with Instagram to select a publication with a specific hashtag, it may happen that an error message is displayed because no content tagged with that hashtag is found.
As the campaign administrator, you should keep in mind that if the user does not see the content, it is for one of the following reasons:
- They must always be images/videos published as a post.
- It must be an old image/video (more than one year ago).
If you have any questions, do not hesitate to contact us by email at help@cool-tabs.com or through the chat on our website.
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How to create a hashtag giveaway on Instagram with Cool Tabs.
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